Complaints

How to make a complaint

If you feel we’ve fallen short?  Tell us more…

We always strive to go above and beyond for our customers, but if we do fall short – we need to know about it. We’ll work with you to try and resolve any issues or find the best possible outcome for your particular circumstances. We are here because of you, so, please talk to us.

Mortgages

If you have a complaint relating to our mortgage & protection services or property service, please contact us in one of the following ways:

• Email us at complaints@kingstonpropertyservice.co.uk

• Call us on 01706 526435

• Write to us at 14 Avoncliffe Close, Rochdale, OL11 2LU

• Alternatively, please fill in this complaint form

Thank you

Complaint Form